Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
This award winning book by author (and Lean Black Belt) Mark Graban covers using Lean to improve safety, quality, and efficiency in a healthcare setting.
Drawing on his years of expertise from working for GM, Dell, and Honeywell, as well as his experience working with hospitals, Mark highlights the benefits of Lean methods for patients, employees, physicians, and the hospital itself, and explains how Lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes, effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care.
- 280 Pages
- Publisher: Productivity Press; 1 edition (July 24, 2008)
- Winner of a 2009 Shingo Research and Professional Publication Prize
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